Technical Support


  • Web Browser Requirements

    • This website only supports Internet Explorer, other web browsers may work but we only recommend Microsoft's Internet Explorer.

  • What do I need to watch Ch. 25 Live on the Internet?

    • A High Speed Internet and the latest version of the Adobe Flash Player

  • Why do I have to scroll left and right to see this website.?

    • This website is best viewed at a screen resolution of 1024 x 768 or higher.
      Generally 17" monitors and larger are configured with these display settings.

  • My Windows Media Player picture is upside down!

    • Try reloading the page (F5). If that doesn't work try rebooting your computer and making sure you have the latest version of Windows Media Player.

  • How many people can watch Ch. 25 online at once?

    • Our Live video stream is hosted by They provide us with an unlimited amount of viewer capacity. Their network has handled 105,000 concurrent viewers at one time.

  • Whenever I click on "Standard Advertisment Form" or "Cablecast Rules and Regulations" they do not open.

    • Make sure you have Adobe Acrobat Reader installed on your computer and you have the latest version.